Privacy Policy

Effective date: 21/06/2024


Insight Pipeline ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our services. By using Insight Pipeline, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect the following types of personal information:

  • User Information: Names, email addresses, phone numbers, payment information, location, calendar events.

  • API Data: Information intentionally passed to us by users via our API, which may include personal information about their own customers and users.

  • Automatic Data Collection: User activity logs and analytics data through Fathom Analytics.

Additionally, we use Google's OAuth 2.0 for authentication and access to Google Calendar:

  • OAuth Scopes for Calendar API: With user consent, we access and manage calendar events to automatically schedule interviews.

2. How We Use Your Information

We use the collected data for the following purposes:

  • Creating and managing user accounts

  • Processing payments

  • Booking and scheduling customer interviews

  • Segmenting customers for research calls

  • Improving our services through user activity analysis

3. Third-Party Services

We use the following third-party platforms to provide our services:

  • Supabase: Database management

  • Google: Authentication (if using Sign in with Google)

  • Stripe: Payment processing

We do not sell user data to third parties.

4. User Rights

  • Access and Correction: Users can access, correct, or delete their data through the Insight Pipeline platform.

  • Opt-Out: Users can opt-out of data collection by choosing not to use our services.

5. Data Security

We implement up-to-date technology services to protect user data. Access to personal information is restricted to employees and authorized contractors.

6. Data Retention

We retain user data as long as necessary to provide our services and fulfill the purposes outlined in this policy. Users can request data deletion through the platform.

7. International Data Transfers

If we transfer your data internationally, we ensure compliance with relevant data protection regulations through mechanisms such as Standard Contractual Clauses.

8. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.

9. Use of Google OAuth and Calendar API

We use Google OAuth 2.0 to authenticate users and access their Google Calendar information, specifically to:

  • Manage calendar events for scheduling interviews

  • Ensure integration and seamless user experience

Users will be prompted to grant the following OAuth scopes:



These permissions are used solely to facilitate the scheduling of customer research calls.

Insight Pipeline's use and transfer of information received from Google APIs to any other app will adhere to Google API Services User Data Policy, including the Limited Use requirements.

10. Policy Updates

We may update this Privacy Policy from time to time. Users will be notified of any changes by email.

11. Contact Us

If you have any questions or concerns about our privacy practices, please contact us at:


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