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Learn what people REALLY think about your product, market & competition

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Invite users & customers to research calls from your website

They choose a time that fits into your busy schedule

customise to match your branding

Discover insights about your product, market & competition

With Insight Pipeline, effortlessly schedule weekly customer conversations for…

Product discovery

What other problems can you solve for your customers?

JTBD

Learn what job people are hiring your business for

Usability testing

See how user friendly your latest products and features are

Market research

Understand how people see your brand and your competitors

Get the answers you’re desperate to know

Your analytics platform doesn't give you these answers

What were you using before our product?
Why did you start looking for something new?
What was the biggest issue with the old solution?
What worked well about the old solution?
When did you realise you first needed to solve this problem?
What triggered you to think about this?
What was the biggest issue with the old solution?

Were you with someone when you purchased? What did they say?
What else do you remember from that day you purchased?
What were you doing, or trying to do, when you first thought about this problem?
Tell me about how you looked for a product to solve your problem
What kind of solutions did you try? Or not try?
When did you realise you first needed to solve this problem?
Did you compare the purchase you were about to make to any other products?
Did you try or buy anything before you found our service?
What about our product stood out to you most?
When you discovered our service, what first made you interested in trying it?

Did you ask anyone else what they thought?
Did you have any anxiety about the purchase? What was it? Why did it make you nervous?
What could have been a deal-breaker?
How does using our service compare to your initial expectations?
If our product disappeared tomorrow, what would you miss most?
How has our product made your life better?
If you could wave a magic wand and improve three things, what would they be?
If you had to convince a friend to try our product, what would you say?

Get the answers you’re desperate to know

Your analytics platform doesn't give you these answers

What were you using before our product?
Why did you start looking for something new?
What was the biggest issue with the old solution?
What worked well about the old solution?
When did you realise you first needed to solve this problem?
What triggered you to think about this?
What was the biggest issue with the old solution?

Were you with someone when you purchased? What did they say?
What else do you remember from that day you purchased?
What were you doing, or trying to do, when you first thought about this problem?
Tell me about how you looked for a product to solve your problem
What kind of solutions did you try? Or not try?
When did you realise you first needed to solve this problem?
Did you compare the purchase you were about to make to any other products?
Did you try or buy anything before you found our service?
What about our product stood out to you most?
When you discovered our service, what first made you interested in trying it?

Did you ask anyone else what they thought?
Did you have any anxiety about the purchase? What was it? Why did it make you nervous?
What could have been a deal-breaker?
How does using our service compare to your initial expectations?
If our product disappeared tomorrow, what would you miss most?
How has our product made your life better?
If you could wave a magic wand and improve three things, what would they be?
If you had to convince a friend to try our product, what would you say?

Get the answers you’re desperate to know

Your analytics platform doesn't give you these answers

What were you using before our product?
Why did you start looking for something new?
What was the biggest issue with the old solution?
What worked well about the old solution?
When did you realise you first needed to solve this problem?
What triggered you to think about this?
What was the biggest issue with the old solution?

Were you with someone when you purchased? What did they say?
What else do you remember from that day you purchased?
What were you doing, or trying to do, when you first thought about this problem?
Tell me about how you looked for a product to solve your problem
What kind of solutions did you try? Or not try?
When did you realise you first needed to solve this problem?
Did you compare the purchase you were about to make to any other products?
Did you try or buy anything before you found our service?
What about our product stood out to you most?
When you discovered our service, what first made you interested in trying it?

Did you ask anyone else what they thought?
Did you have any anxiety about the purchase? What was it? Why did it make you nervous?
What could have been a deal-breaker?
How does using our service compare to your initial expectations?
If our product disappeared tomorrow, what would you miss most?
How has our product made your life better?
If you could wave a magic wand and improve three things, what would they be?
If you had to convince a friend to try our product, what would you say?

"At Tiiny Host we found it very hard to actually get on a call with our customers, and tried a lot of things. As soon as we installed Insight Pipeline we have about 7 calls booked in 14 days - impressive"