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Ask your customers these insightful questions →

20+ product discovery questions →

Customer insights every week, starting today

Learn what people REALLY think about your product, market & competition

Trusted by customer-centric

product teams

Trusted by customer-centric

product teams

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Invite users & customers to research calls from your website

Invite users & customers to research calls from your website

They choose a time that fits into your busy schedule

They choose a time that fits into your busy schedule

They choose a time that fits into your busy schedule

customise to match your branding

Discover insights about your product, market & competition

With Insight Pipeline, effortlessly schedule weekly customer conversations for…

Product discovery

What other problems can you solve for your customers?

JTBD

Learn what job people are hiring your business for

Usability testing

See how user friendly your latest products and features are

Market research

Understand how people see your brand and your competitors

Get the answers you’re desperate to know

Answers you can't get from your analytics platform

What were you using before our product?
Why did you start looking for something new?
What was the biggest issue with the old solution?
What worked well about the old solution?
When did you realise you first needed to solve this problem?
What triggered you to think about this?
What was the biggest issue with the old solution?

Were you with someone when you purchased? What did they say?
What else do you remember from that day you purchased?
What were you doing, or trying to do, when you first thought about this problem?
Tell me about how you looked for a product to solve your problem
What kind of solutions did you try? Or not try?
When did you realise you first needed to solve this problem?
Did you compare the purchase you were about to make to any other products?
Did you try or buy anything before you found our service?
What about our product stood out to you most?
When you discovered our service, what first made you interested in trying it?

Did you ask anyone else what they thought?
Did you have any anxiety about the purchase? What was it? Why did it make you nervous?
What could have been a deal-breaker?
How does using our service compare to your initial expectations?
If our product disappeared tomorrow, what would you miss most?
How has our product made your life better?
If you could wave a magic wand and improve three things, what would they be?
If you had to convince a friend to try our product, what would you say?

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Make customer research part of your company’s DNA

Make customer research part of your company’s DNA

Automatically schedule customer research calls weekly so you build and grow a better technology business.

Automatically schedule customer research calls weekly so you build and grow a better technology business.

Speak to users aligned with your research goals

Speak to users aligned with your research goals

Schedule conversations with users that match your research goals. Segment users based on their profile and in-app activity.

Schedule conversations with users that match your research goals. Segment users based on their profile and in-app activity.

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AI is coming for your industry. Are you ready?

AI is coming for your industry. Are you ready?

The market is moving. Your customer’s needs are rapidly changing. Don’t get left behind.

The market is moving. Your customer’s needs are rapidly changing. Don’t get left behind.

Hundreds of customer research calls for

Hundreds of customer research calls for

Customer insights, every week

Get answers to your most important customer questions today.

Unlimited research calls

Unlimited team members

Participant dashboard

Add scheduler to your site

Segment your users

Theming

Analytics

Try for free now

Customer insights, every week

Get answers to your most important customer questions today.

Unlimited research calls

Unlimited team members

Participant dashboard

Add scheduler to your site

Segment your users

Theming

Analytics

Try for free now

Customer insights, every week

Get answers to your most important customer questions today.

Unlimited research calls

Unlimited team members

Participant dashboard

Add scheduler to your site

Segment your users

Theming

Analytics

Try for free now