Why are your
customers churning?

Why are your
customers churning?

Why are your
customers churning?

Learn why your customers churn, buy and upgrade.

1 minute no-code setup

Uncover massive growth opportunities

Reduce churn by up to 80%

Get started

Works with

Your Hard Work Deserves More

Your Hard Work Deserves More

Churn is Silently Killing Your Growth

You are paying

25x

to replace churned customers

Every time a customer churns, all the time, money, and effort you’ve invested walks out the door. It costs 5 to 25 times more to acquire a new customer than to keep one. Your growth stalls, acquisition costs skyrocket, and the chance for valuable feedback slips away.

Every time a customer churns, all the time, money, and effort you’ve invested walks out the door. It costs 5 to 25 times more to acquire a new customer than to keep one. Your growth stalls, acquisition costs skyrocket, and the chance for valuable feedback slips away.

Answer these questions for explosive growth

Why do they buy?

UNLOCK

Find more ideal users like them that convert quickly, without fuss.

Increase conversion

Increase MRR

Why do they churn?

UNLOCK

Keep your best customers from leaving. Give them a reason to stay.

Increase LTV

Increase retention

Why do they upgrade?

UNLOCK

Find other customers ready to upgrade too.

Increase ARPU

Increase MRR

Your analytics don’t tell the full story.
Get the full story with Insight Pipeline.

Your analytics don’t tell the full story.
Get the full story with Insight Pipeline.

1

Customer buys, churns or upgrades

Connect your Stripe account in seconds, no code needed. Choose which actions you want to learn about.

2

We automatically invite them to a research call

Customers schedule a time to chat that suits you. We add it straight in to your calendar so you don’t miss it.

3

Hear their true story: why did they really churn?

When you deeply understand their problem you can solve it.

Use your Stripe data to schedule research calls

We put customer research calls in your calendar automatically.
So you can focus on the hard problems.

Keep customers smiling

Customer opt-in themselves, don’t hassle them

Research calls in your calendar, ready to go

Customers book a time that’s perfect for you

Minimise time wasters

Customers choose their favourite way to be contacted

Learn from the most insightful users

Advanced segmentation invites the best users

Built for customer obsessed teams

Elston Baretto

Founder, Tiny Host

"With Tiiny we found it very hard to actually get on a call with our customers, and tried a lot of things. As soon as we installed Insight Pipeline we have about 7 calls booked in 14 days - impressive"

Fraser Deans

Maker, Product Design Portfolios

"Talking to customers is one of the most impactful things I can do but everything else gets in the way. Insight Pipeline just means I have a constant stream of awesome conversations. I’m learning so much"

Too busy to run research calls?

We can do that for you.

Perfect for technical or busy founders

Perfect for technical or busy founders

Perfect for technical or busy founders

Get analysis within 24 hours

Get analysis within 24 hours

Get analysis within 24 hours

Just $87/research call

Just $87/research call

Just $87/research call

How does it work?

1

Add Insight Pipeline to your website (it's easy)

2

Your users schedule a research call with our approved expert researchers

3

Receive analysis and transcripts within 24 hours after the call.

Speak to our team

Understand why your customers buy, churn & upgrade

Get answers to your most important customer questions today.

Automatic scheduling

Unlimited research calls

Unlimited team members

On-site scheduler

No-code Stripe integration

Analytics

Most popular contact options

(Google Meet, Phone, WhatsApp)

Page segmentation

User segmentation

Managed rewards

draw icon

Understand why your customers buy, churn & upgrade

Get answers to your most important customer questions today.

Automatic scheduling

Unlimited research calls

Unlimited team members

On-site scheduler

No-code Stripe integration

Analytics

Most popular contact options

(Google Meet, Phone, WhatsApp)

Page segmentation

User segmentation

Managed rewards

draw icon

Understand why your customers buy, churn & upgrade

Get answers to your most important customer questions today.

Automatic scheduling

Unlimited research calls

Unlimited team members

On-site scheduler

No-code Stripe integration

Analytics

Most popular contact options

(Google Meet, Phone, WhatsApp)

Page segmentation

User segmentation

Managed rewards

draw icon

Hundreds of customer research calls for

  • logo client
  • logo client
  • logo client
  • logo client
  • logo client

Hundreds of customer research calls for

  • logo client
  • logo client
  • logo client
  • logo client
  • logo client

Hundreds of customer research calls for

  • logo client
  • logo client
  • logo client
  • logo client
  • logo client