Learn why your customers churn, buy and upgrade.
1 minute no-code setup
Uncover massive growth opportunities
Reduce churn by up to 80%
Churn is Silently Killing Your Growth
You are paying
25x
to replace churned customers
Answer these questions for explosive growth
Why do they buy?
UNLOCK
Find more ideal users like them that convert quickly, without fuss.
Increase conversion
Increase MRR
Why do they churn?
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Keep your best customers from leaving. Give them a reason to stay.
Increase LTV
Increase retention
Why do they upgrade?
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Find other customers ready to upgrade too.
Increase ARPU
Increase MRR
1
Customer buys, churns or upgrades
Connect your Stripe account in seconds, no code needed. Choose which actions you want to learn about.
2
We automatically invite them to a research call
Customers schedule a time to chat that suits you. We add it straight in to your calendar so you don’t miss it.
3
Hear their true story: why did they really churn?
When you deeply understand their problem you can solve it.
Use your Stripe data to schedule research calls
We put customer research calls in your calendar automatically.
So you can focus on the hard problems.
Keep customers smiling
Customer opt-in themselves, don’t hassle them
Research calls in your calendar, ready to go
Customers book a time that’s perfect for you
Minimise time wasters
Customers choose their favourite way to be contacted
Learn from the most insightful users
Advanced segmentation invites the best users
Built for customer obsessed teams
Elston Baretto
Founder, Tiny Host
"With Tiiny we found it very hard to actually get on a call with our customers, and tried a lot of things. As soon as we installed Insight Pipeline we have about 7 calls booked in 14 days - impressive"
Fraser Deans
Maker, Product Design Portfolios
"Talking to customers is one of the most impactful things I can do but everything else gets in the way. Insight Pipeline just means I have a constant stream of awesome conversations. I’m learning so much"
Too busy to run research calls?
We can do that for you.
How does it work?
1
Add Insight Pipeline to your website (it's easy)
2
Your users schedule a research call with our approved expert researchers
3
Receive analysis and transcripts within 24 hours after the call.
Speak to our team